Terms of Service

1. Agreement

These Terms are a contract between you and Celestial Celebrations LLC, a Missouri limited liability company trading as Celestial Collective (“Celestial Collective”, “we”, “us”). By creating an account or using the service, you agree to them. If you are agreeing on behalf of a business, you confirm you have authority to bind it.

If you do not agree, do not use the service.

2. What the service is

Celestial Collective provides wedding and event software: tools for suppliers — DJs, photographers, videographers, coordinators and photo booth operators — to manage clients, events, documents and payments, and a free planning app for the couples who hire them.

We are a software provider. We are not a party to any agreement between a couple and a supplier, and we are not responsible for the services either provides to the other. We do not vet, endorse or guarantee any supplier listed, found or contacted through the service.

3. Your account

You must be 18 or older. You are responsible for:

• Keeping your password secure
• All activity under your account
• The accuracy of information you enter
• Telling us promptly if you suspect unauthorised access

We may suspend or terminate accounts that violate these Terms.

4. Your content

You own what you upload. Guest lists, photos, documents, notes and event details remain yours.

You grant us a limited licence to store, process, display and transmit your content solely to operate the service for you. That licence ends when you delete the content or close your account. We do not use your content to market to others, and we do not sell it. See the Privacy Policy.

You are responsible for the personal data you enter about other people — particularly guest lists. You confirm you have the right to provide that information and to have us process it on your behalf. If you are a supplier entering client data and need a Data Processing Addendum, contact us and we will provide one.

5. Acceptable use

Do not:

• Break the law, or use the service to harm anyone
• Upload malware, or attempt to breach, probe or overload our systems
• Access another user’s data, or attempt to bypass access controls
• Scrape, harvest or bulk-extract data from the service
• Resell or white-label the service without written permission
• Send spam or unlawful marketing through the service
• Impersonate anyone, or misrepresent your affiliation
• Reverse engineer the service, except where that right cannot lawfully be excluded

9. Disclaimers and limitation of liability

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL.
• OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow certain exclusions, so parts of this may not apply to you. Nothing here limits liability for fraud, gross negligence, wilful misconduct, or anything that cannot lawfully be limited.

Specifically: we are not liable for the conduct, performance or failure of any supplier, coordinator or couple you interact with through the service.

10. Indemnity

You agree to indemnify and hold us harmless from claims, damages and reasonable legal costs arising from: your use of the service, your content, your violation of these Terms or of law, or your violation of anyone’s rights — including claims brought by people whose personal data you entered.

11. Intellectual property

We own the service, its software and its branding. These Terms grant you a limited, revocable, non-exclusive, non-transferable right to use it. You get no other rights.

Feedback you send us may be used freely and without obligation.

12. Third-party services

The service integrates with third parties — payments, calendar, email and SMS among them. Your use of those is governed by their terms, and we are not responsible for them. Which providers we use, and what each one receives, is listed in the Privacy Policy.

13. Termination

You may close your account at any time.

We may suspend or terminate your account if you materially breach these Terms, if required by law, or if your use creates risk or legal exposure for us or other users. Where practical we will give notice and a chance to fix the problem.

On termination: your right to use the service ends. You may export your data for 30 days, after which we delete it in line with the Privacy Policy. Fees already paid are not refunded except as stated in section 6.

Sections 4, 9, 10, 11, 15 and 16 survive termination.

14. Changes to these Terms

We may update these Terms. For material changes we will give at least 30 days’ notice by email or in-app notice. Continuing to use the service after that means you accept the change. If you do not accept it, stop using the service and cancel.